FAQ
Last updated
Last updated
You will have to inform your organisation admin to assign you as a role that has the access to the contact list. For more info about how to set up a user role, click .
The user's data will still be under the user unless the user deleted their account.
The user's contact owner will change to unassigned and pipeline data will be cleared.
Yes, as there is no relation between the contact and user. Thus, the team member can still be added into your organisation.
Option 1: Do make sure to use our Strive Template to import your contact Option 2: Do make sure the informations are in the correct column
Yes, we do have a function to view the statistics for Email Broadcast.
Yes, you can request for add on from our Strive Team.
The message will last for 24 hours.
User-initiated: A conversation that initiates in response to a user message. Whenever a business replies to a user within the 24 hour customer service window, that message will be associated with a user-initiated conversation. Businesses can send free-form messages within this 24 hour customer service window.
Business-initiated: A conversation that initiates from a business sending a user a message outside the 24 hour customer service window. Messages that initiate a business-initiated conversation will require a message template.
Nope, the credit does not expire. The remaining credit will be brought forward to the next month.
It costs 3 credit for text only message while it costs 9 credit for a message with text and media
No, we do not have this function.
For more info .